Refund Policy & Client Use Agreement

No refund Policy 

• Strictly no refunds 
• compensation will only be considered within 30 minutes of entering the spa. 
• Refunds or any form of compensation will not be considered if the treatment has been completed. 
• We reserve the right to refuse service to anyone.  

Our staff will do our best to offer appropriate customer service to every client. We cannot give full refunds  as it is extremely unfair for our therapists who had put in hard work and time to complete the treatment. In the case of emergency or discomfort during the treatment, please leave the treatment immediately and alert the front desk. 

Do not wait for the treatment to end. You will not be considered for any sort of compensation. 

Disclaimer

• Spa La is not responsible for any type of tangible or intangible damage. 
•  Do not use baths and/or saunas if you have or recently had surgery, illness, or sickness. Spa La is not responsible for skin reactions due to your body conditions.
• Please keep in mind that your skin may react to chlorine/sanitary products in our jacuzzis, resulting in dryness, itchiness, redness, "bumps" and hives. This side effect is very rare, but may be more prominent in individuals with a weakened immune system or bodily conditions. If this happens, please contact urgent care immediately. 

• We are a Women only nude spa (in shower areas only).